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Returns

 

RETURN POLICY

IF YOU HAVE ANY ISSUES WITH ANY OF THE ITEMS YOU ORDERED AND WISH TO RETURN OR EXCHANGE, PLEASE SEE BELOW FOR OUR GUIDELINES AND PROCEDURES:

YOU MAY RETURN MOST ITEMS WITHIN 30 DAYS OF YOUR ORIGINAL PURCHASE.

SOME ITEMS MAY NOT BE ELIGIBLE FOR RETURNS. THESE INCLUDE: GIFT CARDS AND CUSTOM MADE-TO-ORDER ITEMS.

ALL RETURNED ITEMS MUST BE IN NEW, UNWORN, AND UNWASHED CONDITION. ALL ORIGINAL TAGS AND ACCESSORIES MUST STILL BE ATTACHED.

CONTACT CUSTOMER SERVICE VIA PHONE OR EMAIL WITH YOUR ORDER NUMBER AND WHETHER YOU ARE REQUESTING AN EXCHANGE, STORE CREDIT, OR A FULL REFUND.

    • FOR RETURNS, A $5 SHIPPING FEE WILL BE DEDUCTED FROM YOUR TOTAL REFUND. CUSTOMER SERVICE WILL EMAIL YOU A RETURN LABEL.
    • FOR EXCHANGES & STORE CREDIT, THE $5 SHIPPING FEE WILL BE WAIVED. EXCHANGES ARE ALSO ACCEPTABLE FOR DIFFERENT PRODUCTS OF EQUAL OR LESS VALUE. CUSTOMER SERVICE WILL EMAIL YOU A RETURN LABEL.
    • FOR DEFECTIVE ITEMS THAT ARE RETURNED, THE $5 SHIPPING FEE IS WAIVED IF WAR READY VERIFIES THE PRODUCT WAS DEFECTIVE WHEN WE RECEIVE IT.

 

SHIP THE ITEM(S) BACK TO US. IF YOU USE YOUR OWN RETURN LABEL, PLEASE ADDRESS THE PACKAGE TO:


WAR READY FIGHT GEAR
ATTN: RETURNS
2931 NICHOLASCV
NEW BRAUNFELS, TX, 78130


ONCE WE RECEIVE ELIGIBLE RETURN ITEM(S) THEY WILL BE INSPECTED AND PROCESSED WITHIN 2-3 BUSINESS DAYS. EXCHANGES AND STORE CREDIT MAY BE PROCESSED FOR THE CUSTOMER IN THIS TIME. IF THERE IS A REFUND DUE, A CREDIT WILL BE ISSUED IN THE ORIGINAL FORM OF PAYMENT, MINUS ANY APPLICABLE SHIPPING FEES. 

WAR READY FIGHT GEAR ONLY ACCEPTS RETURNS/EXCHANGES FOR MERCHANDISE PURCHASED FROM OUR ONLINE STORE, WWW.WARREADYFIGHTGEAR.COM. ALL MERCHANDISE PURCHASED FROM THIRD PARTY DISTRIBUTORS MUST BE RETURNED TO THE RESPECTIVE DISTRIBUTOR.

IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE FEEL FREE TO CONTACT US AT WARREADYFIGHTGEAR@GMAIL.COM

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